FAQ

After placing your order, it typically takes 1–5 business days for it to be prepared, processed, and shipped.

Processing times may vary depending on your order quantity and the availability of your selected items.

Once your order has been shipped, you will automatically receive a confirmation email with your tracking details.

If your order hasn’t shipped after this timeframe, please reach out to us, we’ll make sure to take care of it right away! 😊

The standard shipping fee for orders over €90 is FREE in selected countries.

For orders under €90, the shipping fee is €5.95 in selected countries.

Exact shipping costs are calculated and shown at checkout.

We offer international shipping to a wide range of countries. Enter your address at checkout for shipping eligibility.

After dispatch, your order usually arrives within 7-15 business days, possibly taking a bit longer depending on the destination.

Our confirmation or shipping emails may end up in your spam folder. Please check there first. If you still haven’t received them, feel free to contact us.

To view our policies, including our return policy, please view our policies page.

For our sneakers, sizing follows our own specific size chart, which may differ from standard country sizes. To ensure the best fit, please refer to our sizing chart and use your foot length for the most accurate measurement.

For all other products, sizing details will be listed in the individual product descriptions.