Shipping policy

  ---
  Order Processing
 
All orders are processed within 1–3 business days after payment confirmation. Once your order has been processed, you will receive a shipping confirmation with your tracking details.

Please note that orders cannot be cancelled or modified after 1–3 business days of being placed.
  
  ---
  Shipping & Delivery
  
We ship worldwide. Estimated delivery time is 7–9 business days after your order has been dispatched.

Delivery times are estimates and may vary depending on your location, local postal services, or circumstances beyond our control.

  ---
  Order Tracking
  
Once your order has shipped, you will receive a tracking number via email. You can use this to follow your parcel every step of the way.

If you haven't received your tracking information within 7 business days of placing your order, please contact us.

  ---
  Delivery Issues

We are not liable for delivery issues that occur after a parcel has been handed to the shipping carrier. This includes:

  - Delays due to customs or border inspections
  - Lost or stolen parcels after delivery has been marked as complete
  - Incorrect delivery by the courier despite the correct address being provided
  - Weather, natural disasters, strikes, or other unforeseen disruptions

  ---
  Customer Responsibility

Please ensure that your shipping address and contact details are correct before completing your order. Lovy Studios is not responsible for non-delivery due to:

  - An incorrect or incomplete shipping address entered at checkout
  - Failure to provide a valid phone number for courier contact
  - Failure to collect your parcel within the required timeframe

  ---
  Contact

  Have a question about your order? We're happy to help.
  Reach us via @Lovy.Studios on TikTok or through our store contact page.